Testimonials

 

What have clients said?

Performance Improvement 101

Performance Improvement 101 was an incredibly valuable course that provided a clear, practical and well‑structured overview of managing performance effectively. I especially appreciated how the program emphasised early intervention and set realistic expectations for the future. It walked through every stage of the Performance Improvement Plan (PIP) process from identifying underperformance to ensuring procedural fairness and even how to conclude or extend a PIP thoughtfully.

What stood out most was the course’s real‑world approach. It included examples from a variety of sectors, which made the concepts easy to relate to regardless of your industry or role. 

The content was delivered in bite‑sized sections, supported by helpful handouts, making it simple to understand and even easier to remember. I also loved the flexibility being able to watch the modules on a laptop or on the go via phone was a huge advantage.

The course highlighted why performance matters and reframed my perspective on PIPs. Instead of seeing a PIP as something to fear, this training helped me view it as a positive, motivating tool designed to support both individual and organisational success. 

It clearly demonstrated what a well‑constructed PIP looks like and how it can empower employees to improve.

Overall, Performance Improvement 101 is a fantastic course for both employees and employers. It promotes fairness, clarity, and confidence in managing performance and gives you the practical tools you need to approach these conversations with structure and empathy. 

I would highly recommend it to anyone looking to strengthen their capability in performance management.

Shirin Ghazmorad - Talent Acquisition Business Partner | People & Culture | HR Advisory | Workforce Planning & Engagement Specialist